LEGAL REFERENCE

Privacy Policy jo Aap Ko Samajh Aye

data sahab par aap ke personal information aur account details surakshit rehte hain. Hum batate hain ke kaise hum aap ka data handle karte hain, kis liye use...

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Hamara Privacy Policy Posture

Jab aap data sahab par account banate ho, toh hum aapka naam, phone number, email aur payment information collect karte hain. Yeh sab information encrypted servers par store hota hai. Hum kabhee aapka data teesre parties ko nahi bechte. Aapka JazzCash, Easypaisa, SadaPay ya Raast account details sirf transaction process ke liye use hote hain. Jahan local Pakistan qanoon ijazat deta hai,

wahan hum apne operations chalaate hain. Aap apna data anytime access, update ya delete kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RAASTE

Privacy Ke Bare Mein Pooche

BHAROSA AUR KHULAPPAN

Hum Apke Privacy Ko Serious Lete Hain

Data Encryption Standard

Hamara platform SSL encryption use karta hai. Aapke banking details aur personal info encrypted tunnel mein travel karte hain.

No Third-Party Selling

Hum aapka data marketing companies, advertisers ya research firms ko nahi dete. Sirf internally aapke account experience improve ke liye use hota hai.

Cookies aur Tracking

Hamara site cookies use karta hai aapke preference yaad rakhne ke liye. Aap apne browser settings se cookies block kar sakte ho.

Account Access Logs

Aapka account mein login history visible hoti hai. Agar koi suspicious activity dikhe toh aap immediately password change kar sakte ho.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast payments direct transaction processors ke paas jayti hain. Hamara server par full payment details store nahi hota.

Policy Updates

Jab hum apna privacy policy change karte hain toh hum email aur account notification ke zariye inform karte hain.

Aapke Rights aur Hamari Zimmedari

Right to Access	Aap apna personal data request kar sakte ho. Hum 15 din mein aapka complete data file de dete hain.
Right to Correction	Aapka naam, email ya phone number galat ho toh aap settings se update kar sakte ho.
Right to Deletion	Aap account close karne se pehle apne data delete karne ka request kar sakte ho. Hum archive ke liye sirf essential info rakhte hain.
Data Breach Response	Agar security issue ho toh hum 72 ghanton mein aapko notify karte hain aur clear steps batate hain.
Children's Privacy	Hamara platform sirf 21+ users ke liye hai. Agar minor ka account detect ho toh hum immediately delete karte hain.
International Transfers	Aapka data sirf Pakistan aur supported regions mein store hota hai. International transfer nahi hota.
Data Retention	Jab tak aap account active rakhte ho, tab tak hum aapka data rakhte hain. Band account ke 2 saal baad hum delete karte hain.

Aapka Privacy Experience data sahab Par

One-Click Privacy Settings

Account mein Privacy tab se cookies, email notifications aur data sharing preferences easily manage kar sakte ho.

Transparent Communication

Hum har policy change ke bare mein pehle se inform karte hain. Koi surprise updates nahi. Aap apne preference set kar sakte ho.

Secure Payment Flow

JazzCash, Easypaisa, SadaPay aur Raast ke zariye deposits hote hain. Hamara server payment details directly nahi dekhta.

Account Verification

Data Download Option

Account settings se aap apna complete data export kar sakte ho CSV format mein aur apne paas backup rakh sakte ho.

Privacy Audit Trail

Har account action aur data access logged hota hai. Aap apna activity log dekh sakte ho aur suspicious entries flag kar sakte ho.

Privacy Ke Bare Mein Aapke Sawalat

Bilkul. Aapka payment account details encrypted stored hote hain aur sirf transaction process ke waqt access hote hain. Hum apko sensitive banking details collect nahi karte. Payment direct processor ke paas jayti hai.

Immediately settings mein jao aur password change karo. Support team ko contact karo through email ya in-app chat. Hum account ko review karenge aur agar suspicious activity ho toh aapke funds secure karenage.

Haan. Account settings ke Data section mein jao aur 'Download My Data' button click karo. Aapka complete profile, transaction history aur preferences CSV file mein download hoga.

Band account ke 2 saal tak hum archive rakhte hain legal aur tax compliance ke liye. Is ke baad sab data permanently delete ho jata hai unless aap extend karna chahte ho.

Nahi kabhi nahi. Hum aapka personal ya financial data marketing agencies, advertisers ya third parties ko nahi bechte. Sirf internally analytics ke liye anonymized data use hota hai.

Account security immediately check karo. Password change karo aur two-factor auth enable karo. Support team ko report karo. Hum pichle login history dekhenge aur agar unauthorized access ho toh preventive steps lenge.

Haan. Transaction details sirf aapke account mein visible hote hain. Payment processor ke paas jo data jayti hai woh encrypted hoti hai. Hum transaction IDs aur amounts rakdte hain record ke liye lekin banking credentials nahi.